Rashanda Michelle Mc Kenna

ACH chargeback fraud is a growing threat to service businesses, especially those delivering intangible services like lead generation. In 2024, nearly 80 percent of organizations reported attempted payment fraud, with “friendly fraud” now causing most disputes. This case study reveals how a B2B lead generation agency recovered $5,000 from an ACH chargeback fraud and rebuilt its contract and payment processes to protect future revenue. Contract document on screen with highlighted clauses The...

Contracts form the backbone of business relationships. Yet, even small changes in contract wording can lead to major misunderstandings or risks. That is why contract redlining plays a crucial role in business negotiations. It ensures every proposed change is visible and clear, helping all parties stay on the same page. This post explains what contract redlining is, why it matters, and highlights key contract clauses businesses often revise. Understanding these points can help you avoid...

Contracts form the backbone of business relationships. They clearly define what each party expects, their responsibilities, and the rights they hold. Overlooking even small details during contract reviewing can lead to costly disputes and misunderstandings. For sales agencies, call centres, online influencers, digital agencies, and software companies, a thorough contract review is not just a formality—it is a critical step to protect your interests and ensure smooth collaboration. This post...